FAQs
Frequently asked questions
How much does shipping cost?
Shipping is £4, or free on orders over £50.
Which shipping method do you use?
Items are sent via Royal Mail signed for 2nd class, which should take 2-3 working days to be delivered.
How long until my order is dispatched?
Orders will be dispatched within 3 working days.
What is your return policy?
Please get in touch within 7 days of receiving your order. I will accept refunds or exchanges on damaged, lost or incorrect items. Exchange will be made upon receipt of original item in suitable condition. Subject to availability.
Do you make custom orders?
Yes I do, please use the contact page or DM me on instagram to discuss custom orders.
Who makes your products?
I make every single item from start to finish. A lot of time, love and care goes into every single item.
What do you do to minimise your impact on the environment?
I keep my packaging as sustainable as possible by using biodegradable bubble wrap, recyclable boxes and acid free biodegradable tissue paper, and by shredding paper to fill the boxes with.
Other than purchasing something, how can I support you?
I really value your support, and you can support me in many ways including:
What are the dimensions of your products?
The dimensions of each item is listed under the description.